Terms and Conditions

Last Updated: 17 June 2026.

1. Introduction

These Terms and Conditions govern the use of this website and the services provided by M A Basit & Co Ltd trading as SB Autos (“SB Autos”, “we”, “our”, or “us”).

By accessing this website or booking services with us, you agree to be bound by these Terms and Conditions. If you do not agree with these Terms, please do not use our website or services.

2. Business Information

M A Basit & Co Ltd trading as SB Autos
Company Registration Number: 15184920

Registered Address:

Alexandra House
Regent Street
Leek
ST13 6LX

Email: info@sbautosleek.co.uk

Telephone: 01538 528030

3. Website Use

You agree to use this website only for lawful purposes and in a manner that does not:

• Breach any applicable laws or regulations; 
• Infringe the rights of others; 
• Introduce viruses or malicious software; 
• Interfere with the operation or security of the website. 

We reserve the right to suspend or terminate access to the website if we reasonably believe these Terms have been breached.

4. Service Bookings

Bookings made through our website, by telephone, email or in person are subject to availability.

Submission of a booking request does not constitute acceptance of the booking. A booking is confirmed only when we provide confirmation.

We reserve the right to refuse or cancel bookings where necessary, including where incorrect information has been provided or services are unavailable.

5. Estimates and Quotations

Any estimate or quotation provided by SB Autos is based on information available at the time.

Vehicle repairs may uncover additional faults or parts requirements that were not reasonably identifiable during the initial inspection.

Where additional work is required, we will seek customer authorisation before carrying out work where reasonably practicable.

All quotations are subject to change if further faults or necessary repairs are identified.

Unless otherwise stated, quotations are valid for 30 days.

6. Vehicle Repairs and Servicing

We will carry out services using reasonable care and skill in accordance with applicable industry standards.

You authorise us to:

• Inspect your vehicle; 
• Conduct diagnostic procedures; 
• Carry out agreed repairs and servicing; 
• Road test the vehicle where reasonably necessary. 

We may use:

• Original Equipment Manufacturer (OEM) parts; 
• Equivalent quality aftermarket parts; 
• Reconditioned parts where appropriate and agreed. 

7. MOT Testing

Where we arrange or conduct MOT testing, the outcome is determined by the applicable MOT testing standards and regulations.

We cannot guarantee that a vehicle will pass an MOT test.

Any repairs required following an MOT failure will be quoted separately unless otherwise agreed.

8. Customer Responsibilities

You agree to:

• Provide accurate vehicle and contact information; 
• Remove valuable personal items from the vehicle; 
• Ensure the vehicle is legally owned or used with the owner’s permission; 
• Inform us of any known faults or safety concerns. 

We are not responsible for loss or damage to personal belongings left inside vehicles.

9. Vehicle Collection and Storage

Customers must collect vehicles promptly after notification that work has been completed.

Where vehicles remain uncollected for an unreasonable period, storage charges may apply.

We reserve the right to exercise any legal rights available to recover unpaid charges, including retaining possession of a vehicle until payment is received where permitted by law.

10. Pricing and Payment

All prices are stated in Pounds Sterling (£) unless otherwise stated.

Payment is due upon completion of the work unless alternative arrangements have been agreed in writing.

We reserve the right to refuse release of a vehicle until all outstanding amounts have been paid.

Accepted payment methods may vary and will be advised at the time of payment.

11. Cancellation Policy

Customers should provide as much notice as possible if they need to cancel or reschedule an appointment.

We reserve the right to charge reasonable costs where:

• Special order parts have already been purchased; 
• Significant workshop time has been allocated and cannot reasonably be reallocated. 

Nothing in this clause affects statutory consumer rights.

12. Parts Warranty

New parts supplied by us may be covered by manufacturer warranties where applicable.

Warranty claims are subject to the terms and conditions of the relevant manufacturer or supplier.

The warranty does not cover:

• Normal wear and tear; 
• Accidental damage; 
• Misuse or neglect; 
• Modifications carried out by third parties; 
• Failures caused by unrelated vehicle defects. 

13. Workmanship Guarantee

We aim to provide high-quality workmanship and may offer guarantees on certain repairs or services.

Any workmanship guarantee provided will be subject to the specific terms communicated at the time of service.

Customers must notify us promptly if they believe work has not been carried out correctly.

14. Limitation of Liability

Nothing in these Terms excludes or limits liability for:

• Death or personal injury caused by negligence; 
• Fraud or fraudulent misrepresentation; 
• Any liability that cannot legally be excluded. 

Subject to the above, our total liability arising from services or use of this website shall be limited to the amount paid by the customer for the relevant service.

We shall not be liable for:

• Indirect or consequential losses; 
• Loss of profits; 
• Loss of business opportunities; 
• Loss of data. 

15. Consumer Rights

Nothing in these Terms affects your statutory rights under applicable consumer protection laws, including the:

• Consumer Rights Act 2015; 
• Consumer Contracts Regulations; 
• Other applicable UK legislation. 

Where you are acting as a consumer, services will be provided with reasonable care and skill as required by law.

16. Website Content

The information on this website is provided for general information purposes only.

While we make reasonable efforts to ensure accuracy, we do not guarantee that website content is complete, accurate or current at all times.

We reserve the right to modify website content without notice.

17. Intellectual Property

All content on this website, including:

• Text; 
• Graphics; 
• Logos; 
• Images; 
• Website design; 
• Software; 

is owned by or licensed to SB Autos and is protected by intellectual property laws.

You may not reproduce, distribute or exploit website content without our prior written permission.

18. Links to Third-Party Websites

This website may contain links to third-party websites.

We have no control over and accept no responsibility for the content, policies or practices of third-party websites.

Accessing third-party websites is at your own risk.

19. Force Majeure

We shall not be liable for delays or failure to perform obligations resulting from events beyond our reasonable control, including:

• Natural disasters; 
• Severe weather; 
• Fire; 
• Industrial disputes; 
• Utility failures; 
• Government action; 
• Supply chain disruptions. 

20. Privacy

Use of this website is also governed by our Privacy Policy, which explains how we collect, use and protect personal information.

21. Complaints

If you are dissatisfied with any aspect of our services, please contact us:

Email: info@sbautosleek.co.uk

Telephone: 01538 528030

We will make reasonable efforts to investigate and resolve complaints promptly.

22. Governing Law

These Terms and Conditions shall be governed by and interpreted in accordance with the laws of England and Wales.

Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.

23. Changes to These Terms

We reserve the right to update or amend these Terms and Conditions at any time.

Changes will become effective when published on this website.

Continued use of the website or our services constitutes acceptance of the updated Terms.